Shipping Policy

Last Updated: 12.08.2024

Thank you for shopping at VisionPoly Solutions LLC  This Shipping Policy details the shipping process and terms associated with your purchase.

Processing Time
Orders are typically processed and shipped within 1-2 from the date of purchase. Processing times may vary during peak seasons.

Shipping Methods
We offer the following shipping methods:

  • Standard Shipping: 1-2 days
    Please note that delivery times are estimates and may vary based on your location and external factors such as weather or delivery service delays.

Shipping Rates in the San Francisco Bay Area and Greater Sacramento Area

  • Free Shipping on Orders Over $500
    Orders with a total value exceeding $500 qualify for free shipping within the San Francisco Bay Area and Greater Sacramento Area.

  • Orders Under $500
    For orders totaling less than $500, shipping rates are calculated based on your location. The shipping rate for San Jose, Santa Clara, Milpitas, and Campbell is $50. The shipping rate for other cities within the San Francisco Bay Area is $100.

Shipping Address
It is your responsibility to provide an accurate shipping address. We are not responsible for items shipped to an incorrect or undeliverable address.

Lost or Stolen Packages
We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier directly.

Damaged Items
If you receive a damaged item, please contact us immediately. Provide photos of the damaged item and packaging so that we can initiate an investigation with the carrier.

Changes to This Policy
We reserve the right to update or change our Shipping Policy at any time. Changes will be effective immediately upon posting on our website.

Contact Us
If you have any questions about our Shipping Policy, please contact us at polycarbonateme@gmail.com.

Polycarbonate Depot

Polycarbonate panels for your pergola, patio & greenhouse

© 2024 polycarbonate.me. All rights reserved.

Contacts

+1 650 391 8052

10am-6pm

Please kindly call or text us before your visit to our warehouse.

polycarbonateme@gmail.com

Warehouse and showroom:

1185 Campbell Ave, San Jose, CA, 95126

10am - 6pm

5152 Auburn Blvd, Sacramento, CA, 95841

10am - 6pm